Comfort Hotel Kumamoto Shinshigai is a 3-star hotel situated in the vibrant Shinshigai neighborhood of Kumamoto. This location is notable for its proximity to shopping and cultural attractions, including the Kumamoto Prefectural Traditional Crafts Centre. The hotel provides essential amenities and a peaceful atmosphere conducive to relaxation for both leisure and business travelers.
Location
Conveniently located just a 1-minute walk from the Karashimacho tram stop, the hotel is a short 13-minute tram ride from JR Kumamoto Station. Additionally, it is situated approximately 9.5 miles from Kumamoto Airport and near various cultural highlights, making it an accessible option for exploring the region.
Rooms
The hotel features 157 air-conditioned rooms equipped with modern comforts such as flat-screen TVs, refrigerators, and electric kettles. Each room includes thoughtful amenities, like premium bedding and deep soaking bathtubs in private bathrooms. Guests can also enjoy complimentary wired and wireless Internet access during their stay.
Eat & Drink
A complimentary buffet breakfast is served daily, featuring a selection of eggs, salad, fresh fruits, and coffee. The hotel also provides free coffee in the lobby for guests at any time throughout the day. Nearby dining options offer a variety of restaurants for evening meals.
Leisure & Business
Comfort Hotel Kumamoto Shinshigai offers a range of facilities for business and leisure guests, including free high-speed Internet access and a launderette. The hotel's peaceful atmosphere extends to recreational opportunities such as massage services, and a 24-hour front desk provides assistance with dry cleaning and laundry services.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Stylish and Functional
“The room was impressively designed with ample space, allowing me to work comfortably and efficiently during my stay.” view full review
Delicious Breakfast
“I was pleasantly surprised by the breakfast spread; it was well-balanced and offered a variety of delicious options to start the day.” view full review
Easy Parking Access
“The overnight parking was incredibly convenient, with a discounted rate and easy navigation to the hotel reception right after.” view full review
Fun Entertainment
“I loved having access to an array of entertainment, including a YouTube channel, which kept me entertained during my downtime.” view full review
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Great Location
Friendly Staff
Limited Dining Options
Small Rooms
8.0/10
Great
Rooms
7.9
Location
9.5
Service
9.0
Dining
7.3
Guest reviews
8.0/10
based on 39 reviews
4/5
based on 167 reviews
8.0
8.0/10based on 501 reviews
#12 of 97 hotels in Kumamoto based on Tripadvisor
Jerome
United States of America,
June
2024
8.0/10
The hotel is located right next to Kumamoto's main shotengai, providing a superb location with many great restaurants nearby. Although the rooms are relatively clean and of decent size, they lean towards a small Japanese style, offering everything needed. The service was lovely, especially with breakfast being opened slightly earlier upon request. The dining options are acceptable but slightly limited for western tastes. The facilities are satisfactory, catering to all guests' needs.
Rooms
8.0
The rooms were small but had everything we needed and more, nice and clean, although very small in a Japanese style.
Service
9.0
The service was also very nice, with extremely helpful and lovely staff.
Location
9.0
The hotel's location is superb, right next to Kumamoto's main shotengai, offering a wide selection of great restaurants. The proximity to the lively shopping street enhances the vibrant atmosphere of the area.
Dining
7.0
The dining was alright but slightly limited in choice for western tastes, trying hard but not fully meeting expectations.
Facilities
7.0
The hotel provides adequate facilities to make the stay comfortable and convenient for all guests.
Great Location
Limited Dining Options
James
United Kingdom,
May
2024
8.4/10
I found the hotel to be in a superb location, right next to Kumamoto's main shotengai, which offered numerous great restaurant options. The rooms, while a bit small for two people, were really cleaned and had a nice Japanese style. The service was extremely helpful, and the staff was lovely. Although the dining options were acceptable but limited for western taste, they were basic yet quite delicious. The facilities were well-maintained, and the price was reasonable for the value provided.
Rooms
8.0
The rooms, although a bit small for two people, were nice and clean with a small Japanese style.
Service
9.0
The service was also very nice and staff were extremely helpful and lovely.
Location
10.0
The location was superb, right next to Kumamoto's main shotengai and near the Kumamoto Castle, with a vibrant pedestrian plaza feel and many dining and shopping options nearby.
Dining
7.0
The dining experience was basic but quite delicious, catering to a variety of tastes.
Facilities
8.0
The facilities were well-maintained and met my needs during the stay.
Red
United States of America,
April
2024
8.2/10
The hotel's small rooms for two people with a view of the castle make it my preferred choice in Kumamoto. It had everything we needed and more, but the dining options were limited for our taste.
Rooms
8.0
The room was really too small for two people but had a lovely view of the castle.
Service
9.0
The service was extremely helpful and hospitable. They even opened the breakfast buffet a bit early for me.
Location
9.0
The hotel is right in the heart of Kumamoto, on the main shopping street with plenty of restaurants and shops nearby.
Dining
7.0
The dining was basic but quite delicious, although limited for Western tastes.
Facilities
8.0
The hotel offers dry cleaning, housekeeping, and laundry services.
Doug
United States of America,
April
2024
8.4/10
I absolutely loved my stay at this hotel in Kumamoto. The rooms were relatively clean and always well-maintained, although they did feel a bit old. The service was top-notch, with the staff being extremely helpful and hospitable. The location couldn't have been better, right in the heart of Kumamoto with plenty of restaurants and shops nearby. While the dining options were somewhat limited, the overall experience was fantastic.
Rooms
8.0
The rooms are relatively clean and always well-maintained, but they feel a bit old.
Service
9.0
The service was also very nice, with extremely helpful and hospitable staff.
Location
10.0
The location is superb, right next to Kumamoto's main shotengai, with many great restaurants and shops nearby.
Dining
7.0
The dining options were acceptable but somewhat limited in choice, especially for Western tastes.
Facilities
8.0
The facilities were everything I needed for a comfortable stay.
Steve
United Kingdom,
March
2024
8.4/10
I absolutely loved my stay at this hotel in Kumamoto. The small, but well-equipped room was perfect for my needs. The friendly and extremely helpful staff make this my top choice when in Kumamoto. The location is superb, right next to the bustling shopping street and surrounded by great restaurants.
Rooms
8.0
The room was small but had everything we needed and more. It was nice and clean, although very small, in a Japanese style.
Service
9.0
The staff were lovely and very hospitable. They even opened the breakfast buffet a bit earlier for me.
Location
10.0
The hotel is superbly located right next to Kumamoto's main shotengai, offering easy access to many fantastic restaurants and shops.
Dining
7.0
The dining options were yummy with a good variety, although limited for Western taste.
Facilities
8.0
The facilities were great, providing all the essentials needed for a comfortable stay.
Arthur
United States of America,
March
2024
8.0/10
I absolutely loved my stay at this hotel in Kumamoto! The rooms, although small in Japanese style, were nice and clean, making this hotel my preferred choice in the area. The location is superb, right next to Kumamoto's main shotengai with plenty of great restaurants around. The service was top-notch with very hospitable and extremely helpful staff. The dining experience was acceptable, although a bit limited in choice for my Western taste. Overall, a great value for a pleasant stay.
Rooms
7.0
The rooms are relatively clean but really too small for two people.
Service
9.0
The staff was also very nice, even opening the breakfast buffet a bit earlier for my convenience.
Location
9.0
The hotel is right in the heart of Kumamoto, perfect for shopping and eating with everything nearby.
Dining
8.0
The dining was basic but quite delicious with a good variety.
Facilities
7.0
The facilities were sufficient for my needs during the stay.
Piers
United Kingdom,
March
2024
8.2/10
The hotel offers decent-sized rooms that feel a bit old but still make it a preferred choice in Kumamoto. The service is very nice, and the staff were lovely and hospitable. The location is superb, right next to Kumamoto's main shotengai with many great restaurants nearby. The dining experience provides good variety, although it tries hard and fails to accommodate western tastes.
Rooms
7.0
The rooms were of decent size but felt a bit old.
Service
9.0
The service was very nice with lovely and hospitable staff.
Location
9.0
The hotel is superbly located next to Kumamoto's main shotengai, offering easy access to great restaurants.
Dining
8.0
The dining experience is yummy with good variety, but it struggles to accommodate western tastes.
Facilities
8.0
The facilities were well-maintained and provide a good experience.
Jack
United Kingdom,
March
2024
8.2/10
The hotel is located superbly right next to Kumamoto's main shotengai, offering a plethora of dining options nearby. The rooms, although typically small in Japanese style, had everything we needed and were immaculately clean. The service was extremely helpful, especially accommodating an early morning breakfast request. While the dining options ended a bit early for our liking and were limited for Western tastes, the iconic sandwiches were a great bonus. The facilities were adequate but had limited variety. Overall, a very good value for money option in Kumamoto.
Rooms
8.0
The rooms had everything we needed and more; nice and clean although very small in Japanese style.
Service
9.0
The service was very hospitable and helpful, even accommodating an early breakfast request.
Location
10.0
The location is superb right next to Kumamoto's main shotengai, offering a wide array of great restaurants and convenience for day trips.
Dining
7.0
The dining was acceptable but limited in choice for Western taste, with a great bonus being the iconic sandwiches.
Facilities
7.0
The facilities were decent but not exceptional.
Derek
United Kingdom,
March
2024
8.8/10
I absolutely loved my stay at this hotel in Kumamoto! The rooms had everything we needed and more, making it my top choice in the area. While the room was a bit small, it was of decent size overall. The service was also very nice, and the staff were lovely and very hospitable, even opening the breakfast buffet a bit early for me as I eagerly waited. The location is superb, right next to Kumamoto's main shotengai with plenty of great restaurants nearby. The dining options were yummy with good variety, and the facilities were top-notch.
Rooms
8.0
The rooms had everything we needed and more, making this hotel my preference choice in Kumamoto. The room was small but of decent size overall.
Service
9.0
The service was also very nice. The staff were lovely and very hospitable.
Location
10.0
The location is superb right next to Kumamoto's main shotengai, which has many great restaurants.
Dining
8.0
The dining was basic but quite delicious, providing a good variety of Japanese food.
Facilities
9.0
The hotel facilities were top-notch, providing everything needed for a comfortable stay.
Jack
United Kingdom,
March
2024
8.6/10
I absolutely loved my stay at this hotel in Kumamoto! The rooms, although small in a charming Japanese style, were incredibly nice and clean, making this hotel my top choice in the area. The service was extremely helpful, and the staff was so nice, even opening the breakfast buffet a bit early for me. The location couldn't have been better, right in the heart of Kumamoto with all the restaurants and shops nearby. The dining was decent, and the fresh croissants were a nice touch. Overall, a great value for money with excellent facilities and friendly service.
Rooms
9.0
The rooms, with a view of the castle, were always clean and nice, albeit on the smaller side due to the Japanese style.
Service
9.0
The service was top-notch with extremely helpful and hospitable staff.
Location
10.0
The location was superb, right next to Kumamoto's main shopping street with plenty of great restaurants.
Dining
7.0
The dining experience was decent, with fresh croissants being a pleasant surprise.
Facilities
8.0
The facilities were great, offering everything needed for a comfortable stay.
Luke
United Kingdom,
March
2024
7.6/10
The hotel is in a superb location, right next to Kumamoto's main shotengai, offering many great restaurant options. The rooms, while of decent size, felt a bit old for two people but were relatively clean. The service was extremely helpful and hospitable, even going the extra mile to open the breakfast buffet early. The dining experience, though basic, offered quite delicious options. The location is superb, conveniently close to Kumamoto Castle and other attractions via a short tram ride. However, the dining choices were limited for those seeking more variety.
Rooms
7.0
The rooms were of decent size but felt a bit old for two people. They were relatively clean.
Service
9.0
The staff was extremely helpful and hospitable, going out of their way to assist guests.
Location
9.0
The hotel is superbly located right next to Kumamoto's main shotengai, offering easy access to great restaurants and convenient transportation options.
Dining
7.0
The dining experience was basic but offered quite delicious options for all guests to enjoy.
Facilities
6.0
The hotel offers acceptable but limited dining choices for those with western tastes, catering more to local preferences.
Robert
United Kingdom,
February
2024
8.8/10
I absolutely loved my stay at this hotel in Kumamoto! The rooms were always clean and of a decent size, making it my preference choice in Kumamoto. The staff was extremely helpful and hospitable, opening the breakfast buffet a bit earlier for me. The location was superb, right next to Kumamoto's main shotengai with plenty of great restaurants. The dining was alright, and the facilities were top-notch.
Rooms
9.0
The rooms are always clean and of decent size.
Service
9.0
The service was extremely helpful and hospitable.
Location
10.0
The hotel is superbly located right next to Kumamoto's main shotengai with many great restaurants.
Dining
7.0
The dining was alright.
Facilities
9.0
Top-notch facilities.
William
United Kingdom,
February
2024
8.6/10
The hotel is my preference choice in Kumamoto. The rooms, although small as expected, are nice and clean in a very small Japanese style. The service was also very nice, with the staff being extremely helpful. The location is superb, right next to Kumamoto's main shopping street with plenty of eating places nearby, although it might be slightly more convenient. The dining experience offers a good variety of yummy options, but slightly limited for Western taste. The facilities are top-notch, making this hotel a great value for money.
Rooms
8.0
The rooms were clean and comfortable, reflecting the Japanese style.
Service
9.0
The service was very hospitable, and the staff were extremely helpful.
Location
9.0
The hotel is right in the heart of Kumamoto, surrounded by restaurants and shops, offering a superb location.
Dining
8.0
The dining experience is yummy and offers a good variety of options.
Facilities
9.0
The hotel facilities are excellent, adding to the overall value of the stay.
Great location
Limited dining
David
United Kingdom,
February
2024
8.0/10
The hotel is ideally located right next to Kumamoto's main shotengai, offering a superb setting for shopping and dining experiences. The rooms are of decent size, relatively clean, and equipped with everything we needed, reflecting good value for money. The service was exceptional, with staff being hospitable, extremely helpful, and attentive to details. However, the dining options, although tasty, ended earlier than expected, and the attempt to cater to Western tastes fell short. On the bright side, the location in the vibrant city center with plenty of eateries compensates for any minor inconveniences.
Rooms
8.0
The rooms were of decent size, relatively clean, and had everything we needed and more.
Service
9.0
The service was excellent, with staff being very hospitable and extremely helpful.
Location
9.0
The hotel's location is superb right next to Kumamoto's main shotengai, offering a plethora of great restaurants and shops.
Dining
7.0
The dining options were yummy with good variety, but the early closing time and Western taste accommodation could be improved.
Facilities
7.0
The facilities were adequate, catering to basic needs with some room for enhancement.
Bruce
United Kingdom,
February
2024
8.4/10
I absolutely loved my stay at this hotel in Kumamoto! The rooms were of decent size with 2 beds, making it my preference choice. The service was top-notch, with very hospitable staff who were extremely helpful and always went the extra mile. The location is superb, right next to Kumamoto's main shotengai, offering a vibrant and convenient setting. The dining experience was delicious with good variety, though slightly limited for western tastes. Overall, it's a fantastic choice for a stay in Kumamoto.
Rooms
8.0
The rooms were small as can be expected, but they were clean, comfortable, and had 2 beds, which was perfect for my needs.
Service
9.0
The staff at this hotel are very hospitable and extremely helpful. They even opened the breakfast buffet a bit earlier for me when I was eagerly waiting.
Location
10.0
The hotel's location is superb, right next to Kumamoto's main shotengai, filled with great restaurants and easy access to everything in the city. It couldn't have been better.
Dining
7.0
The dining options were yummy with good variety, though they could expand a bit more for those with western tastes. However, the delicious salads were a highlight.
Facilities
8.0
The facilities were well-equipped and provided everything I needed during my stay. The hotel offers dry cleaning, housekeeping, and laundry services, which added to the convenience.
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